europcar albania - tirana airport car hire companies
europcar albania depot information
Europcar Albania Rental Terms for travel between 21-Nov-2014 and 31-Dec-2019
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All deposits taken at time of booking are non-refundable.
General Rental Terms
The following general rental terms apply to the rental. Depending on the country where the rental takes place these general rental terms may be supplemented by certain rental terms specific to the country. Please note that the specific rental terms that may apply to the rental are available in the section specific rental terms per country. Europcar strongly recommends that you carefully read the general rental terms as well as the specific rental terms applicable to the rental. Europcar also strongly recommends that you carefully read the terms and conditions mentioned on the rental agreement that you signed at the Europcar station before the check-out. In order to facilitate the rental process the Europcar terms and conditions are available in the local language and in English.
1 DEFINITIONS AND GENERAL PRINCIPLES
"You" are the customer (main driver) who signed the rental agreement and who is entitled to drive the vehicle.
"Europcar" is the EUROPCAR subsidiary or franchisee named in the rental agreement.
"Vehicle" is the car or truck that Europcar is renting to you for the agreed duration of the rental agreement and will include all parts and accessories fitted to it at the commencement of the rental.
"Damage" is any damage occurring to the Vehicle (including glass, lights and mirrors) and any damage occurring to third party property where applicable.
2 PREREQUISITES: WHAT DO YOU NEED IN ORDER TO RENT A VEHICLE?
You must hold and produce a driving licence valid in the country where the rental takes place. The driving licence must have been issued by authorised authorities at least 12 months before the date of the commencement of the rental. In addition to the normal driving licence, an international driving licence is also mandatory if the driving licence is written in a language different to the one of the renting country and/or in characters that can not be read in the renting country. Please note that the international driving licence is valid only if accompanied by the normal driving licence.
When the rental is made outside your country of residence you must also present a valid identity card or a valid passport. These identification documents are generally not requested if you are a resident of a country belonging to the European Union and the rental takes place in another European Union country, except in some specific cases such as certain special or luxury vehicles.
In most countries, you must be aged 21 or over to rent a car and have held a driving licence for at least one year. However, the age requirements may vary according to the country and to the vehicle category considered (see section ‘Specific Terms'). A young driver surcharge may be applicable in some instances (see section 3 YOUNG DRIVER SURCHARGE). The above requirements are also applicable to all additional drivers if any.
You must produce a valid credit card with an expiry date after the due check-in date or a valid Europcar charge card at pick up time. If you use a Europcar prepaid voucher as means of payment (with a specified value or the mention 'Group & Days apply'), you must also present your own credit card for those charges that have not been prepaid (such as extras, refuelling charge, excess due in the event of damage to or loss of the rented vehicle).
In some countries, for luxury and special models two credit cards (including at least one major credit card: Visa, MasterCard, American Express, Diners Club) are required and an authorisation will be requested on each. Details are available at a Reservation Service Centre or by selecting your country of destination in the " Specific Rental Terms".
Please note that Europcar accepts major credit cards such as American Express, Diners Club, Mastercard, and Visa. As certain credit card companies may not be represented in all countries, it is advisable to verify in advance the acceptance of a given card in a small or remote country (see section ‘Specific Rental Terms'). Credit cards are accepted to the limits authorised by the credit card company.
Only the lowest vehicle categories may be rented against cash or cheque payment (see section ‘Specific Rental Terms')
Please refer to the section "Prepayment Terms & Conditions" for additional information.
3 YOUNG DRIVER SURCHARGE
When renting a vehicle, a driver qualified as a "young driver" pays a specific charge (according to the Terms and Conditions of the country of rental) - the "Young Driver Surcharge".
Terms and conditions of the applicable Young Driver Surcharge may vary from one country to another: it is therefore strongly recommended to consult the relevant terms and conditions either at time of booking online, via your local Europcar Reservation Office or at time of rental.
4 THE VEHICLE: CONDITION, USE, BREAKDOWN ASSISTANCE AND MAINTENANCE/MECHANICAL PROBLEMS
4.1 Condition of the Vehicle.
A description of the condition of the Vehicle will be given to you at the same time as the rental agreement.
Before leaving the rental location, you are required to check the condition of the Vehicle. Where an apparent defect is found which is not already listed in the document, you must immediately inform the Europcar employee at the counter in order to proceed with a joint-examination of the Vehicle.
In such a case, amendments must be made to the document and duly countersigned by both parties.
If the amended document is not countersigned by both parties, the condition of the Vehicle will be as set out in the document given to you with the rental agreement and it will be considered that you received the Vehicle in proper working condition.
You will return the Vehicle in the same condition as it was provided at the start of the rental. You are responsible for any repair or refurbishment costs and these will be added to the cost of the rental, subject to the conditions of the section "Summary of Optional Guarantees" as set out below.
4.2 Use of the Vehicle
The Vehicle must not be driven by anyone other than you and then only under the condition that your ability to drive is not in any way impaired by mental or physical incapacity or restricted by the Law.
If you wish to take the Vehicle outside the country of rental, you must check that the Europcar Country's Terms & Conditions so permit you and, where necessary, obtain Europcar's prior written consent.
Depending on the country of rental, some restrictions may apply with respect to:
- loading the vehicle on trains, boats, ferries or similar means of transportation;
- taking the vehicle from the mainland onto an island;
- taking certain types of vehicles across borders.
You are advised to check at the time of reservation.
Details of the restrictions which currently apply are displayed in the section ‘Specific Rental Terms' and will be given to you at the same time as the rental agreement.
You must take care of the Vehicle, keep it in good repair and condition, pay any fines for which you may be liable, reimburse Europcar for any damage to the Vehicle, and refund Europcar for any costs it incurs.
The Vehicle will be provided to you with a full fuel tank. You must only refuel the Vehicle with the correct type of fuel. Costs of fuel and for the refuelling service will be at your expense if the Vehicle is not returned with a full tank.
Europcar strongly recommends that you carefully read this information available at the Europcar counter.
You are liable for all fees, taxes, fines and penalties incurred in connection with the use of the Vehicle and for which Europcar is charged, unless they have arisen through the fault of Europcar.
During the rental period you must carry out the usual checks (engine oil level, tire pressure, etc.) as would any careful user and you must respect the maintenance cycle of the Vehicle as stated in the maintenance guide, if any.
When parking the Vehicle, even for a short period, you undertake to lock it and make use of the Vehicle's alarm and/or immobilisation equipment. You must never leave the Vehicle unoccupied with the keys in the ignition. Non-return of the keys will lead to invalidation of the theft cover.
You undertake to use the Vehicle in a responsible manner and in particular, only for the purposes for which it is intended. For a car, this means primarily carrying passengers other than for hire and reward.
In particular, you must not use the Vehicle under any of the following conditions or for any of the following purposes:
- driving the Vehicle under the influence of alcohol, drugs or any other type of narcotic substances,
- transportation of inflammable or dangerous goods, as well as toxic, corrosive, radioactive or other harmful substances,
- carrying anything which, because of its smell or condition, harms the Vehicle or causes Europcar to lose time or money before it can rent the Vehicle again,
- transportation of live animals (with the exception of domestic pets, subject to prior authorisation by Europcar),
- with a roof rack, luggage carrier or similar, unless supplied by Europcar,
- re-rental to or use by other persons,
- carrying passengers for hire or reward,
- participating in rallies, competitions or trials, wherever they may take place,
- giving driving lessons,
- pushing or towing another vehicle (except those vehicles equipped by Europcar with a towing-hook; maximum load 1,000 kg), or exceeding the authorised load weight.
- travelling on non-paved roads or on roads, the surface or state of repair of which could put the vehicle's wheels, tires or its under body mechanics at risk,
- intentionally committing any offence.
- none of the goods and baggage carried in the Vehicle, including their packing and stowage equipment, will be permitted to damage the Vehicle, nor put the occupants abnormally at risk,
- in any way which breaks the highway Code, road traffic laws or any other laws.
You will be liable for any offence committed during the rental period which relates in any way to your use of the Vehicle, as if you were the owner of the Vehicle. Upon the request of the Police or any official body Europcar may have to transfer your personal data. Such transfer will be done in accordance with the data protection Laws of the country of rental.
In some countries, winter tyres may be mandatory in specified circumstances. In order to check the situation in your country of destination, please see the Specific Rental Terms per country.
4.3 Maintenance / Mechanical Problems
The Vehicle has been provided to you with a full set of ties in good condition. In the event that any of them is damaged for any reason other than normal wear and tear, you undertake to replace it immediately at your own expense with a tire of the same dimensions, type and wear characteristics.
You must stop the Vehicle if any of the instrument panel warning lights, which are intended to indicate the existence of a mechanical problem, light up, or if you become aware of anything else which may indicate the presence of a mechanical problem with the Vehicle.
If the odometer has stopped functioning for any reason other than a technical failure, you will be required to pay a distance charge according to the rates in force in the country of rental.
When the rental starts, the Vehicle will be roadworthy and fit for normal use. If it is not, or if it becomes un-roadworthy or unfit for normal use during the rental because of mechanical breakdown or accident, you must inform a Europcar station or telephone the emergency number shown on the wallet of the rental agreement.
Europcar will have the choice between replacing the Vehicle or accepting repairs to be done to the Vehicle. In the latter case, repairs can only be made after written or oral confirmation from and instructions given by Europcar as well as prior acceptation by Europcar of the estimation of costs. You must be able to provide the name and station name of Europcar accepting the repairs. Without prejudice to any question of liability, the expenses for the repairs may be charged directly to Europcar. If not, Europcar reserves the right to request from you the remittance of the defective pieces and the paid invoice.
The fees and expenses of any repair undertaken without the order of Europcar will not be reimbursed to you.
You must inform Europcar, or one of its agents, of all accidents, damage to or breakdowns of the car, even those which may already have been repaired, when you return the Vehicle. You will remain liable for any damages to Europcar.
In any case, neither Europcar nor its directors, officers or employees will be liable to you for any loss or damage (including but not limited to loss of profit or earnings...) nor, to the extent permitted by the Law, for indirect consequential damages whether your action is based on contract or in tort.
4.4 Breakdown Assistance
For the length of the rental, as agreed with Europcar, you have the benefit, at no extra cost, of a Breakdown and Assistance Service. If required, this service can be contacted by calling the telephone number indicated on the wallet of the rental agreement or on the windscreen or on the key holder.
In order to benefit from this cover, you must make contact with the Breakdown and Assistance Service immediately after the occurrence of the incident. If you do not contact the Breakdown and Assistance Service and if you initiate steps or make any disbursements without the prior consent of Europcar, you will not be able to claim for reimbursement of the expenses. The rule of prior approval does not apply in the event of breakdown on motorways and solely in this case. Consequently, the roadside repair or towing expenses will be reimbursed to you.
5 RENTAL PERIOD
5.1 Principle and Calculation
You undertake to return the Vehicle to Europcar at the agreed place, on the date and at the time indicated on the rental agreement.
The maximum duration of a rental agreement may vary from one country to another. The rental duration is calculated on the basis of indivisible periods of 24 hours, starting from the time the Vehicle is made available. However, a 30 minute grace period is applied at the end of the rental before the start of a new 24-Hour period.
If you return the Vehicle to any other Europcar rental location than the agreed location, repatriation costs will be charged to you.
Europcar strongly recommends that you carefully read this information available at counter
5.2 Extension of the Original Duration of the Rental
Should you wish to keep the Vehicle for a period longer than that originally set out in the rental agreement, you are must first contact by phone the nearest Europcar location in order to extend the duration of the rental agreement (depending upon the country of rental this may require you to come in person to a Europcar location).
The Vehicle is insured for the period mentioned on the rental agreement. Unless otherwise agreed in writing by Europcar, once this period is passed, the contracting party remains liable for any damages to Europcar.
5.3 Delivery and Collection Terms
Where you ask Europcar and Europcar agrees in writing to deliver the Vehicle or to collect the Vehicle, you may have to pay additional charges and follow additional instructions. You must check at the time of reservation.
When you return the Vehicle, or if Europcar has agreed you will do so, when you leave the Vehicle for collection by Europcar, you must complete the details of the date and time of return, the mileage and fuel gauge reading and other information shown on the rental document wallet. You must also do anything else, which Europcar requests as a condition of agreeing to collect the Vehicle.
You must return the Vehicle immediately if Europcar asks you to do so. In the event that the Vehicle is not delivered to Europcar upon request you hereby authorise Europcar to enter your premises and to do any and all other things necessary to repossess the Vehicle. You will be liable for any costs associated with such repossession. Europcar may repossess any vehicle without notice or liability where Europcar deems that such repossession is necessary for its own protection.
5.4 End of Rental
The end of the rental is defined by the return of the Vehicle and of its keys to the rental counter at the agreed Europcar location. This must be done to a uniformed Europcar employee and under no circumstances should you give the keys to any person present at the Europcar location and who you assume or who purports to be a Europcar employee. If explicitly mentioned in writing in the rental agreement the keys may be returned to the reception desk of a hotel.
If the Vehicle is returned without its keys, you will be invoiced for the cost of the replacement keys. Europcar strongly recommends that you carefully read this information available at counter
Under no circumstances will Europcar accept any liability for articles that may have been left in the Vehicle at the end of the rental.
Outside the normal opening hours, depositing the keys and documents in a letter box does not constitute the end of the rental. You remain liable for any damages until a Europcar employee takes possession of the Vehicle, documents and keys when the Europcar location opens.
5.4.1 In the event of confiscation, theft or accident
In the event of measures by third parties, including attachment, confiscation or impounding of the Vehicle, you must immediately inform Europcar in writing. Europcar will then be entitled to take all measures which it deems necessary to protect its rights. You will be liable for all damage, cost and/or expenses associated with the above measures and for any direct, indirect, consequential damages (such as loss...) to the Vehicle unless it is demonstrated that Europcar is directly responsible for such confiscation or impounding of the Vehicle.
Furthermore, the rental agreement may be automatically terminated as soon as Europcar is informed of such action by the legal authorities or by you.
Any use of the Vehicle which may be detrimental to Europcar will entitle Europcar to automatically terminate the rental agreement with immediate effect. You will then return the Vehicle immediately as soon as Europcar so requests.
In the event of theft of the Vehicle, the rental agreement will be terminated as soon as Europcar has received a copy of the theft declaration made by you to the police authorities.
In the event of an accident, the rental agreement will be terminated as soon as Europcar has received a copy of the accident report completed by you and, where applicable, the third party. If Europcar provides a new vehicle, the rental agreement will be amended accordingly.
Furthermore Europcar will have no responsibility for loss, theft, robbery or damage of whatever nature relating to objects and/or utensils transported or which are found in the Vehicle including, in particular, baggage and/or goods.
6 RATES / TERMS OF PAYMENT
The total charges for each rental will be determined according to the price list applicable at the time of rental. If you do not meet the preconditions for a contractual rate, then the standard rate is to be paid.
In the event of one-way rental, the one-way rate is applicable.
Your Europcar rental quote takes into account all mandatory charges corresponding to your reservation criteria. This quote generally includes the following items:
- Value Added Tax or any other local tax
- Unlimited Mileage, or if this is not the case, the clear number of kilometres/miles included, with the cost of each extra kilometre/mile
- Premium station surcharge
- Road tax and licence fee surcharge
- Third party liability insur
Terms of booking on this website
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier's rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Vehicle capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
In the event of cancellation, any deposit amounts paid at the time of booking are non-refundable.
If you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.
This website is owned and operated by Online Republic Ltd. Our financial centre and marketing office is based at Level 5, 12 Madden Street, Wynyard Quarter, Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.